Refund Policy
Our customer satisfaction policies and refund terms.
1. Live Plants & Hybrid Seeds Refund Policy
Due to the biological and perishable nature of live plants, vegetative saplings, and opened seed packets, we do not accept returns or issue refunds once products have been unpacked, sowed, planted, or exposed to external soil. If plants arrive damaged, dead, or diseased due to logistics issues, please submit photographic evidence to our support line within 24 hours of delivery to initiate a replacement or store credit refund.
2. Pesticides, Chemical Inputs, and Fertilizers
Returns for pesticides, herbicides, fungicides, and fertilizers are only accepted within 7 days of delivery under the strict condition that the factory seal remains completely unbroken and container packaging is undamaged. Opened or tampered chemical containers are non-returnable and non-refundable due to adulteration and hazard prevention regulations.
3. Farm Equipment and Machinery Warranty
Farm equipment, agricultural tools, and spraying equipment are covered by manufacturer-direct warranties where applicable. Defective equipment returned within 7 days of delivery will be repaired, replaced, or refunded. General wear and tear or damage due to misuse is excluded.
SK Plant Care Policies Updated Live